Privacy Policy — How 7pkr Handles Your Personal Data

This Privacy Policy ("Policy") sets out the data protection practices of 7pkr ("we", "us", "our"), the operator of the Platform available at https://7pkr.cam. This Policy applies to all Users ("you", "your") who access, register on, or interact with the Platform in any capacity, including visitors who browse without registering an Account.

We are committed to handling personal data responsibly, transparently and in accordance with applicable data protection legislation. This Policy explains in plain language what we collect, why we collect it, how long we keep it, who we share it with, and how you can exercise control over your own information.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which together form our complete user agreement.

The following definitions apply throughout this Policy:

7pkr collects Personal Data through several channels: information you provide directly during registration or account use, data generated automatically through your use of the Platform, and data received from third-party service providers. The categories of data we collect include the following:

3.1 Registration & Account Data

• Full legal name, date of birth and residential address
• Email address and contact telephone number
• Username and encrypted password hash
• City and country of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar)
• Preferred currency (PKR) and language settings

3.2 Identity Verification (KYC) Data

• Government-issued identity document (CNIC, passport or equivalent)
• Proof of address documentation (utility bill, bank statement)
• Liveness check images or short video captured during biometric verification
• Source of funds documentation where required under AML obligations

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts in PKR
• Payment method details (masked card numbers, mobile wallet identifiers — e.g., Easypaisa or JazzCash mobile numbers used for transactions, provided as familiar local context only)
• Transaction timestamps, reference numbers and processing status
• Bonus claim and wagering activity records

3.4 Technical & Behavioural Data

• IP address, device type, operating system and browser type
• Session duration, pages visited, features used and click-path data
• Geolocation data derived from IP address (not GPS-level tracking)
• Cookie identifiers and similar tracking technologies
• Error logs and crash reports for platform stability monitoring

3.5 Communications Data

• Support ticket content, live chat transcripts and email correspondence
• Responses to surveys, feedback forms or promotional participation records
• Marketing preference settings and communication opt-in/opt-out status

We process the Personal Data we collect for the following specific purposes. Each purpose is matched to a lawful basis in Section 5:

7pkr processes your Personal Data only where a valid lawful basis exists. The bases we rely on are:

• Contract Performance: Processing necessary to fulfil the contract between you and 7pkr, including creating and managing your Account, processing deposits and withdrawals, and providing Platform access.
• Legal Obligation: Processing required to comply with applicable laws, including AML regulations, age verification requirements, responsible gambling obligations and regulatory reporting duties.
• Legitimate Interest: Processing that serves a genuine business interest — such as fraud detection, platform security, IT maintenance and aggregated analytics — provided that interest is not overridden by your privacy rights.
• Consent: Where processing relies on your consent — most commonly for direct marketing communications — we will ask for your clear, affirmative agreement before proceeding. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Vital Interest: In rare cases, we may process data to protect the vital interests of a person — for example, where there is a serious risk to wellbeing related to problem gambling behaviours.

7pkr does not sell your Personal Data to third parties. We share data only in the circumstances described below, and only to the extent necessary for the stated purpose:

6.1 Service Providers (Data Processors)

We engage third-party service providers who process Personal Data on our behalf under binding data processing agreements. These include identity verification providers, payment processors, cloud hosting services, customer support platform providers, fraud detection services and analytics tools. All processors are required to process data only on our documented instructions and to maintain appropriate security standards.

6.2 Regulatory & Law Enforcement Authorities

We may disclose Personal Data to competent regulatory bodies, law enforcement agencies or other government authorities where required by applicable law, court order or regulatory instruction. This includes obligations under AML legislation and anti-fraud reporting frameworks.

6.3 Payment Reference Providers

Payment method references on the Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are mentioned as contextual references familiar to Pakistani users only. These institutions are not data processors for 7pkr. Their mention does not imply any data-sharing relationship, endorsement or affiliation with gambling services.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring or sale of assets, Personal Data may be transferred to a successor entity subject to equivalent data protection commitments. We will notify users of any material change to data controllership in advance where reasonably practicable.

The Platform uses cookies and similar tracking technologies to provide a functional, secure and personalised experience. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for core Platform functionality including session authentication, security token management and load balancing. These cannot be disabled without breaking Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display preferences and responsible gambling tool configurations across sessions.
• Analytical Cookies: Collect aggregated, anonymised data about how users interact with the Platform — pages visited, session length, error occurrences — to help us improve performance and content.
• Marketing Cookies: Used only where you have consented to receive personalised content or promotional communications. You may withdraw this consent at any time through your Account settings or by contacting support.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. A dedicated cookie management interface is available in your Account settings where applicable.

We retain Personal Data for no longer than is necessary for the purposes for which it was collected, subject to overriding legal, regulatory or operational requirements. Our general retention schedule is as follows:

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised in accordance with our data deletion procedures.

7pkr implements a range of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction or alteration. These measures include:

• TLS/SSL encryption for all data transmitted between your device and Platform servers
• AES-256 encryption for sensitive data stored at rest, including financial records and KYC documents
• Hashed password storage using industry-standard algorithms — plaintext passwords are never stored
• Role-based access controls limiting staff access to Personal Data on a strict need-to-know basis
• Regular penetration testing, vulnerability scanning and security audits by qualified third-party assessors
• Multi-factor authentication requirements for administrative Platform access
• Comprehensive incident response procedures with defined breach notification timelines

Despite these measures, no data transmission over the internet or storage system is entirely immune to risk. We encourage users to use strong, unique passwords, enable available two-factor authentication options, and report any suspected Account compromise to our support team without delay.

7pkr may process or store Personal Data on servers located outside Pakistan, including in jurisdictions that may have different data protection standards to those applicable in Pakistan. Where Personal Data is transferred internationally, we implement appropriate safeguards to ensure that your data continues to receive an adequate level of protection, including:

• Standard contractual clauses or equivalent data transfer mechanisms incorporated into agreements with international service providers
• Assessment of the data protection standards in destination countries before transfer
• Contractual requirements on international processors to maintain security standards equivalent to those described in Section 9

By using the Platform, you acknowledge that your Personal Data may be transferred, stored and processed in countries outside Pakistan. We remain responsible for ensuring that any such transfer is compliant with applicable data protection law.

Subject to applicable data protection law and any overriding legal obligations (such as AML retention requirements), you hold the following rights in respect of your Personal Data. You may exercise any of these rights by contacting us using the details in Section 15:

We will respond to all verified rights requests within 30 days. Where a request is complex or numerous, we may extend this period by a further two months with notice. We may need to verify your identity before processing certain requests. We do not charge a fee for exercising your rights in ordinary circumstances.

The 7pkr Platform is strictly intended for adults aged 18 or above — or the higher minimum age required by the operator's licence jurisdiction, whichever is greater. We do not knowingly collect or process Personal Data from individuals under the applicable minimum age.

Age verification is a mandatory step in the KYC process. Where we discover or have reasonable grounds to suspect that a User is below the minimum age, we will immediately suspend the Account, investigate the matter, and where confirmed, delete the associated Account data in accordance with applicable regulatory requirements.

Parents and guardians in Pakistan and elsewhere are strongly encouraged to use device-level parental controls and content filtering tools to prevent minors from accessing gambling-related platforms. If you believe a minor has registered on 7pkr, please contact our support team immediately using the details in Section 15.

7pkr processes certain Account and behavioural data specifically to support responsible gambling obligations. This includes monitoring for patterns that may indicate problem gambling behaviours, applying limits set through Responsible Gambling Tools, and enforcing self-exclusion arrangements.

Where a User has activated a self-exclusion or cooling-off period, we process data to:

• Prevent the self-excluded individual from creating a new Account during the exclusion period
• Suppress direct marketing communications during the exclusion period
• Retain a record of the self-exclusion to enforce it consistently across Platform access points

Responsible gambling data is processed on the basis of legal obligation and legitimate interest in user welfare. This data is held for the period specified in Section 8. For full information on the responsible gambling tools available, please visit our Responsible Gambling page.

7pkr reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. Where changes are material, we will provide reasonable notice to registered Users via email notification or a prominent on-Platform announcement before the changes take effect.

The effective date at the top of this document will be updated with each revision. Minor or clarificatory changes may be made without specific notification but will always be reflected in the published version on this page.

Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the Platform and may close your Account in accordance with our Terms & Conditions.

We recommend bookmarking this page and reviewing it periodically to stay informed of how 7pkr handles your Personal Data.

If you wish to exercise any of your data rights, raise a privacy concern, or request further information about how 7pkr processes your Personal Data, please contact our data protection team using the details below. All correspondence should be submitted in English. Urdu language assistance may be available on request.

We will acknowledge your request promptly and aim to provide a substantive response within 30 days. Please include your registered Account email address and a clear description of your request to help us respond efficiently.